Privacy

We follow India’s Digital Personal Data Protection Act, 2023. Gapco Healthcare is the data fiduciary.

• What we collect when you order: your name, mobile number, delivery address, PIN code, and email if you give it. If you message us, we keep the conversation so we can help you.
• Why: to take and deliver your order, tell you about it, handle returns, and meet legal and tax duties. We only send marketing messages if you say yes, and you can stop any time.
• Payments: handled by PayU. We never see or store your card number or UPI PIN.
• Who sees your data: only the courier, the payment provider and our support tools, as far as needed to serve you. We do not sell your data.
• Children: this site is for parents and carers, not for people under 18. We do not ask for a child’s name or health details to order. The diet check on this site keeps its answers in your own browser and does not send them to us.
• Cookies and storage: your browser keeps your cart, address and diet-check answers on your own device so the site works. You can clear them in your browser settings; the cart may then be empty.
• How long we keep it: order records for as long as tax and accounting law requires, everything else until you ask us to delete it.
• Your rights: to see, correct or delete your data, or withdraw consent. Write to [email protected] and we will reply as promptly as we can, and within any time the law sets.
• Grievance officer: Dr. Gaurav Gupta, Gapco Healthcare, at [email protected].